Subscription Terms & Conditions

Welcome to our Subscription Program!

These terms and conditions govern your participation in our subscription program and outline the rights and responsibilities of both parties. By subscribing to our service, you agree to be bound by these terms. We have established these policies to ensure transparency, protect both our customers and our business, and provide clarity regarding pricing, billing, delivery, and account management. Please read these terms carefully before subscribing. Should you have any questions or require clarification on any provision, please contact our customer service team prior to enrollment.

Subscription Commitment

  • When you subscribe, you commit to a minimum of 2 purchases of your selected product
  • You'll receive 15% off the regular price in exchange for this commitment
  • Choose your delivery frequency: every 30, 45, or 90 days

Price Protection

  • Your subscription is price is locked in from the day you subscribe
  • You won't be affected by any future price increases as long as your subscription remains active

Shipping

  • Orders $85 and over ship free
  • Orders under $85 incur an $8 flat rate shipping charge

Managing Your Subscription

  • You are responsible for managing your own subscription through your online account
  • If you checked out as a guest, you'll receive an account invitation email - please create your account to manage your subscription
  • You'll receive payment reminders 1 day before each charge

Payment & Billing

  • Payment is processed automatically according to your chosen schedule
  • If a payment fails, you'll be notified and given the opportunity to update your payment method

Cancellation Policy

  • You must cancel your subscription by logging into your account on our website
  • Important: Canceling a payment through your bank or credit card does NOT cancel your subscription
  • Unauthorized chargebacks will result in you being charged all associated chargeback fees

Notifications

  • You'll receive automated emails for:
    • New subscriptions
    • Cancellations
    • Failed payments
    • Payment reminders

Acceptance of Terms

By completing your subscription purchase, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. We reserve the right to modify these terms at any time, with changes becoming effective upon posting to our website. Continued use of our subscription service following any modifications constitutes your acceptance of the updated terms. We appreciate your business and are committed to providing you with a seamless subscription experience. For questions or concerns regarding these terms, please contact our customer service team.

Updated October 3, 2025